The use of the online store presupposes the acceptance of all the following terms and conditions (hereinafter "Terms"), which we ask you to carefully study each time you visit and use our online store. In particular, we point out that the use of our online store presupposes and implies unconditional acceptance of these Terms, if you proceed to complete the order, in which case your explicit unconditional acceptance as well as your legal capacity are presumed.
The Terms are governed by the provisions of Greek Legislation, in particular by the current provisions on consumer protection, electronic commerce, the protection of personal data, the protection of intellectual and industrial property rights.
The Company www.kidi.gr ( Bourgou Panagiota) with headquarters in Agrinio, Baiba street 25, VAT number 047536006 , DOU Agrinio and number GEMI .............. reserves the right to modify or renew the Terms, and undertakes the obligation to inform you of any relevant change, through the website of this online store.
Any invalidity of a specific Condition does not invalidate the rest. Any non-exercise by the Company of its rights arising from the Terms does not imply a waiver of these rights.
2. SECURITY - CONFIDENTIALITY OF TRANSACTIONS
All information transmitted by users to the online store is confidential. In particular, in order to safeguard your personal data and your online transactions, the Company has adopted the following security mechanisms-methods:
Identification and Authorization of User Entry ( Identification , Authorization ):
In order to carry out any electronic transaction with the Company, it is necessary to create a personal account in our online store. To access this account, it is necessary to enter a username and password , which you choose and know only by you.
In the event that while you are connected to your personal account there is no activity for a period of more than fifteen (15) minutes ( expire time ) is automatically logged out of your account.
Use of SSL Technology ( Secure Sockets Layer ):
This is a communication protocol that encrypts using a 128- bit key the information (e.g. credit card number, address, etc.) coming from your terminal until it reaches the server of the online store where it is decrypted. With this method, your personal data is protected as it cannot be read or altered during its transfer to the Internet, while at the same time the integrity and authenticity of the transmitted information is verified . In particular, the system used by the Company has been certified by VeriSign ® , which specializes in transaction security.
3. Processing & Protection of Personal Data
4. PROTECTION OF MINORS
The collection, use and disposal of personal data of minors takes place only after the express written consent of their parents or guardians. However, the Company bears no responsibility in case of false data submission when completing the user registration application.
5. INTELLECTUAL PROPERTY RIGHTS – TRADEMARKS
All content of the Website, including images, graphics, photographs, designs, texts, services provided, sounds, videos, names, logos, distinctive features, products, and generally all files, are works of intellectual property property, registered trademarks and service marks of the Company and/or its partners and are protected according to the relevant provisions of Greek and Community law as well as international conventions.
Therefore, any copying, republishing, uploading, analog/digital recording and mechanical reproduction, distribution, transfer, downloading , processing, resale, creation of work production or misleading the public about the real provider of the content of the Website is expressly prohibited.
6. USER OBLIGATIONS
You hereby accept, agree and agree that you will make lawful and appropriate use of our online store. In particular, indicatively and not restrictively, we mention your following obligations:
You agree not to use the Website to send, post or transmit any illegal message.
You are solely responsible for maintaining the confidentiality of your Account username and password .
You are solely responsible for the careful use of your Account, your formal exit from the account at the end of each use as well as for any transaction carried out from your Account.
You should carefully check the technical information provided and the suitability of the products you wish to order before completing the transaction.
You undertake to faithfully follow the legislation regarding the transmission of data from Greece and Europe to third countries.
7. LIMITATION OF LIABILITY
The Company cannot guarantee the availability of the products ordered. However, in the event of their unavailability we undertake to inform you within a reasonable period of time from placing your order.
The Company reserves the right for any technical or typographical errors in the characteristics of the products that have escaped notice or occurred unintentionally or due to any interruptions of the Website due to force majeure.
In addition, the Company is only liable for fraud and gross negligence against the users in case of non-execution of the order or delay in delivery of the ordered products. Furthermore, it reserves the right to deliver the goods in cases of force majeure (e.g. bad weather, strikes, etc.).
The Company does not bear any responsibility, positive or negative, direct or indirect that may arise from a lack of ability to use the website as well as errors, interruptions, defects or delays in the operation of the Website or in the transmission of information through it on the Internet.
The Company is not responsible for technical problems that may occur to users when accessing and using the Website, which are related to the compatibility of their infrastructure with it, or to any "viruses" or other harmful components contained in the websites.
8. PURCHASE OF PRODUCTS
Terms of Transaction: The online store www.kidi.gr operates in accordance with the provisions of Law 2251/1994 on "Consumer Protection" as well as in accordance with the provisions of Decision No. Z1-496 /2000 on marketing by distance of goods and services.
The use of the services of the online store does not entail any additional charge beyond the applicable tariff regime for general internet access paid to the relevant third party providers only.
The order forms as well as the receipts you will receive for your purchase contain any more specific terms that govern the purchase of each specific product in addition to the terms of this contract.
The Company reserves the right to reserve and/or refuse execution of orders if it communicates within a reasonable period of time the reasons for the relevant reservation and/or refusal.
In case of any problem, complaint, observation, etc. that arises during the purchase of products, we invite you to immediately inform the Company, by contacting the Customer Service Department by calling daily 09:00 to 14:00 and 17:00 to 21:00 at 2641059168 .
Prices and other Product Characteristics: The indicated prices of the products are the final ones, i.e. they include VAT. 24%.
The Company makes every effort to accurately list the details and prices of the products available through the online store. However, in the event that a product presents an unusually low price or features, without any particular indication that justifies this, please contact the Company before placing your order as typographical or technical errors in product prices and features are possible. .
Description of the Product Purchase Process
To purchase products from our online store, follow these steps:
i. You select from the product catalog or product search specific product codes and place them in the Shopping Cart.ii. Fill in the details of the order, e.g. payment method, shipping method, shipping address, etc.iii. You are inspecting the overall picture of the order.
In case of a mistake during the above steps, select the Back option to return to the previous stage and make the necessary corrections.
After placing your order, you will receive an automated email with the details of your order. After the order has been processed by the Company's Online Shopping Department, you will receive a second and confirming email with the products that will be sent to you as well as the tracking number of the courier company . From this point the contract between us is concluded.
Payment methods: You can pay for your order in any of the following ways:
Payment by Credit, Debit and Prepaid Card. Our online store accepts all Visa , Mastercard cards Maestro , American Express and Diners
Payment upon receipt of your order at your location / Cash on delivery.
Cash on delivery payment is not valid for deliveries outside Greece. Cash on delivery value of 1.5 euros
iii. Payment by bank deposit.
You can discount your order to one of the following bank accounts:
EUROBANK - IBAN: GR9302601320000140200202875
iv. Payment via PayPal.
9. ORDER/PRODUCT DELIVERY/SHIPPING COSTS
Order Completion: As soon as you place your order, the following message appears - example: “Your order has been completed . Thank you. Your order number is 0000. Please check your email for a confirmation email with your order details.'
Delivery of Products: The delivery of the ordered products takes place within 2-3 working days from the date of submission of the order to the address you have indicated when completing your details.
Delivery is considered to take place upon signing the receipt of receipt of the products at the agreed address. If you have indicated a third-party recipient for delivery/collection, their signature will be considered as proof of receipt.
Please note that the risk for the products passes to you from the time of delivery/collection. Therefore, upon delivery of the products you must check the products you receive (in terms of identity, completeness, condition, coke packaging). If you find that the products are visibly damaged, indicatively damaged during transport, with poor packaging , etc. , you must refuse to receive them from the beginning and contact the Customer Service Department immediately, either by calling 2641059168 daily 9: 00-14:00 and 17:00-21:00, or by sending an e - mail to firstname.lastname@example.org . In any case, you retain the rights provided by the applicable legislation . The company is not responsible in cases of delay and/or failure to deliver due to reasons of force majeure (extreme weather, strikes, etc.), but must inform you in order to declare if you wish under the new conditions to complete the transaction.
Shipping Costs: The shipping costs are as follows:
With purchases over 50 euros, shipping costs are free for all of Greece. With purchases under 50 euros, the cost of shipping costs is 2.5 euros for all of Greece.
10. RIGHT OF RETURN & WITHDRAWAL:
In case you wish to return the product for any of the reasons mentioned below and for the best service, please contact the Customer Service Department . In any case, in order to be able to return the product, you must: 1. the product to be returned to be in the condition it was received, i.e. to be complete, undamaged, unused, its packaging to be the one that normally accompanies the product including all labels/ cards , necessary accompanying documents, instructions, etc., 2. the the product to be returned must be accompanied by the relevant purchase documents (receipt, change form, etc.).
If the aforementioned conditions are not met, the product will be returned to you at your own expense.
Products can be returned:
i. In all cases, in which products that you did not order, which you received in good faith, were sent due to the Company's error (eg an error in ordering , shipping, etc. ). The return of the unordered items must be made within five (5) days of their receipt, otherwise the Company is not obliged to carry out the original order again.
ii. In case of delivery of a defective product, in which case you can ask for a replacement or a refund. If the return/replacement is due to proven defectiveness of the product, the costs of sending the new product or refunding your money are borne by the Company. It is pointed out that the Company is liable for compensation in the event of a lack of an agreed capacity or the existence of a real defect if this has been caused by its fault as defined in articles 534 et seq . of A.K..
iii. In case you wish to exchange the product for another one. Within 14 days of receiving the product, you can exchange the product you received for another one of equal value to the price you have already paid or with an additional price if you wish. It is pointed out that any damage suffered by the product during its return to us is solely your responsibility. In addition, there is no possibility of change in the product categories mentioned in paragraph iv below for which the right of withdrawal does not apply either.
iv . In case you wish to exercise the right of withdrawal from the transaction.
You have the right to return the product without reason and to request payment of the price you paid within fourteen (14) days of receiving the product pursuant to Law 2251/1994. Receipt is considered to be the day you or a third party indicated by you acquires physical possession of the products. In the event that with the same order you purchased several products that were delivered separately, the day of receipt is considered the day you received the last product.
The right of withdrawal is exercised by submitting the corresponding withdrawal form that you will find here or another document with corresponding content and submitting it electronically to the address: . After sending the relevant form, the Company will inform you immediately by e-mail about the receipt of the withdrawal statement.
By exercising the withdrawal you are obliged to return the product to us, specifically to the address Baiba 25 Agrinio TK 30131, in the perfect condition in which it was delivered to you and within the same period we are obliged to return to you any sums you have paid us (value of the returned product and costs original shipment) using the same payment method you chose to make your original purchase.
We may withhold refunding any monies you have paid to us until we have received the product to be returned or until you have provided us with clear and undisputed evidence that you have sent it safely (whichever occurs first).
The shipping costs of returning the product are not covered by the Company and are borne by the customer. For the fastest service, we recommend that you choose the ACS company, with which we cooperate, to return the product.
It is pointed out that you are not entitled to withdrawal in the cases of 3IB of Law 2251/1994 and in any other case provided for by the law or this in accordance with the law. In particular, based on this, you do not have the right of withdrawal for the following categories of products:
-Custom goods/goods produced to your specifications.
11. E- MAIL NEWSLETTERS
Our online store periodically sends informative emails , which contain news, information about the Company's products and offers.
The informative e- mails ( newsletters ) are sent only if you choose it and for as long as you wish. You can unsubscribe at any time from the list of recipients of the newsletter , through the link in it. Newsletters may be marked by your email service provider as junk mail and end up in spam folder , For this reason we recommend that you save the kidi.gr shipping address in your safelist .
The Company sends you automated informational messages ( emails ) about the progress of your order, the sending of which is a condition for the correct provision of the Company's services. For the best service, please ensure that they can reach you, keep them throughout your transaction and inform the Company without delay by contacting the Customer Service Department in case you do not receive them.
12. APPLICABLE LAW – TAXATION
These Terms and Conditions of Use and any amendment thereof are governed by Greek Law. For any dispute that may arise from these terms and conditions, the substantive courts of Athens are designated as competent.